Is a secure server used for ordering online?

Yes, all online transactions are handled with industry-standard SSL (Secure Sockets Layer) encryption to provide message integrity. SSL performs data encryption and creates a secure pathway for the information to travel over. When you click on the order button you will notice the change in the blue security keys or padlock which indicates that you are providing information on a secure server.

What Credit Cards do you accept?

We accept orders via Visa, Mastercard and Discover card.

What other payment methods do you accept?

We accept payment via the following methods:

• Credit Cards online- with Mastercard, Visa or Discover Card.
  
• Credit Card via Fax- Print out the order form and fax it to 1-876-927-6940.
  
• Credit Card via Postal Service- Print out the order form and mail it to us at the following address:

  #2697
  Caribbean Connoisseur
  221 S. State Road 7
  Fort Lauderdale, Florida 33317
  U.S.A.

• Business or Personal Check- drawn on a U.S. Bank.
  
• Certified Check or Money Order- Payable in U.S. Funds.

We carry the highest quality merchandise; however, If you are not completely satisfied with the items purchased simply return the items back to us within 30 days of receipt and we will refund the item or provide a replacement of equal value. Please note that food items and cigars cannot be refunded if they have been opened. If you have a problem or any further questions please feel free to contact our customer service department we want to hear from you.

Do you ship to International destinations?

Yes, Caribbean Connoisseur ships orders worldwide.

When will my product be shipped?

The shipping time for U.S. Orders is 7-12 days. Please note that the reggae shirts take 1-4 weeks for delivery. If you are paying via personal check it will take 10 additional days for your order to be processed. For worldwide shipping times and prices please visit shipping section

How do I send gifts to more than one shipping address?

Each order will require a different shipping address. In order to ship to more than one shipping address you will need to place a different order for each address.

How do I use the shopping cart to place a order?

To order online follow the following procedure:

• Click on the add button.

• You can click on either checkout or continue shopping buttons.

• If you click on the continue shopping button the item will be stored in your shopping basket.

• When you click on the continue shopping button, you will be directed back to the page where you clicked the order button. You can continue browsing and adding other products to your basket. When you are finished shopping click on the checkout icon.

• If you would like to look at the contents of your shopping cart click on the shopping cart icon.

• To remove the item click the empty basket button.

• When you are ready to complete your order click checkout and fill out the required information and click process order.

• A confirmation will be sent to confirm your order.

Yes, Caribbean Connoisseur will send you a email confirmation of your order with a copy of your receipt showing your shipping charges.

I don't see a product here will you carry it?

We welcome product suggestions from our customers, so please feel free to email us if you don't see it here.

How Do I refund a product?

We try to make refunds as hassle free as possible. To refund a products contact our customer service department stating that you want to refund the product. Please note that food items cannot be refunded if they have been opened. Mail the product to the following address:

# 2697
Caribbean Connoisseur
221 S. State Road 7
Fort Lauderdale, Florida 33317
U.S.A.

If we have made a mistake in your order we will also refund the shipping charges. When we receive the returned item we will credit your credit card.

If we don't answer your questions above please feel free to email us your questions and we will respond as quickly as possible.

Do you have a catalog?

At the moment Caribbean Connoisseur doesn't have a catalog. We encourage our customers to use our website as an online catalog to preview our products.